You probably see lots of advertisements stating a 25 year warranty for the solar panels, this is not 100% accurate. A solar panel (depending on the brand) generally comes with 2 different warranties. The first is normally a 25 year performance warranty and the second is a 10 year product warranty. You are probably wondering what’s the difference, let us break it down.
This warranty is based on the performance of the solar panel and is normally a percentage of it’s rated output. For example it may be warranted to produce 80% of it’s nominal power for up to the 25 years. So as an example a 200watt module would produce approximately 160watts at the 25 year mark. The problem with this warranty is proving the panels lack of performance isn’t real easy. In some cases the panel needs to be sent back to the manufacturer or private testing lab to be independently tested to prove the poor performance. Obviously this isn’t going to be a cheap exercise as you will need to have the panel/s removed, then sent to the manufacturer for testing. In most cases it works out more economical to replace the solar panels.
This warranty covers the manufacturing quality of the solar panel. As an example, if your solar panel was to allow water under the glass due to the poor workmanship or the poor products used to build the solar panel you would be cover for up to 10 years for the repairs or replacement. This warranty comes with it own issues, for example if the solar panel manufacturer has left Australia or doesn’t have an contact here, the chances of this warranty actually being valid are minimal. We have seen first hand hundreds of solar panels that have failed and can’t be replaced under warranty due to the manufacturer closing down or being overseas.
Firstly, you need to make sure the solar panels is on the approved Clean Energy Council product list. Secondly, you need to choose a supplier with an office or wholesaler located her in Australia. We use one of Australia’s largest electrical wholesalers who also have recall insurance to ensure our clients get the best warranty. Lastly, don’t be fooled by sales tactics, there are thousands of solar panels out there, some much better than others. Do your own research and choose a reputable company with a long history of making solar panels.
At Static Electrics, we are passionate about our work and offer a 100% customer satisfaction guarantee on every job. From the initial booking, through to the completion of the job, we will take pride in every step of the process. Our customers can expect to be greeted by a friendly office team member, either by telephone contact, email or SMS. For more specific electrical or air conditioning advice, customers’ requests may be transferred through to one of our experienced estimators for further assistance. Onsite, our Electricians and Technicians will be respectful and will not leave any mess behind. More so, they will never compromise on the safety of our customers, their homes, their business or the products we use.
Buy now, pay later! Payment plan options are available for larger home installations, including air conditioning and solar.
For more information on our payment plan options - Payment Plans